Training and model admin
After building models and deploying them on site, we offer training for the staff that use these tools. In addition, we offer an ongoing support service that includes:
Telephone and email queries
Refresher training on-site as required
Model maintenance and re-calibration
All models will change over time, as the business changes and our model maintenance service covers this. Additionally, for models derived using our data mining techniques, it is common that the models need to be "re-calibrated" as time progresses and the business environment changes or the physical processes are modified. We offer this re-calibration service either on an ad-hoc basis or as an ongoing service with pre-defined intervals.