Training and model admin

 

After building models and deploying them on site, we offer training for the staff that use these tools. In addition, we offer an ongoing support service that includes:

 

  • Telephone and email queries

  • Refresher training on-site as required

  • Model maintenance and re-calibration

 

All models will change over time, as the business changes and our model maintenance service covers this. Additionally, for models derived using our data mining techniques, it is common that the models need to be "re-calibrated" as time progresses and the business environment changes or the physical processes are modified. We offer this re-calibration service either on an ad-hoc basis or as an ongoing service with pre-defined intervals.